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Article
INTENTION versus PERCEPTION
11 Things They See in Your Body Language that Turn Them Off to
You and Your Message Immediately
1. Toupee
What does wearing a toupee say to a person? So many of us with
hair, both men and women, accuse toupee wearers of being not only
insecure but also lacking self esteem. The balding man who succumbs
to societies mandate for a full crop of hair lives in constant
state of fear and anxiety over the possibility of being discovered.
Is it fair, No. How many of us color our hair? I know plenty of
women who wear girdles to make themselves shaplier. Women all
over are getting breast implants, people in general have liposurgery,
rhinoplasty, facelifts, botox injections, chemical peels, collagen
injections, laser resurfacing and a ton of other procedures I
will leave out. The truth is we all want to look better. However,
the bottom line here is the perception we derive from individuals
wearing a toupee. It is unfortunate that there is such a bias
towards toupees when the wearer just wants to improve his appearance.
Yet, this is the place we are at. The perception of insecurity
and low self esteem is an extension of our feelings of pity for
the toupee wearer. Sometimes, for the gentler of our species,
it is actually difficult to speak to someone wearing a bad toupee.
Please, realize although I am not speaking for the entire man
made world, statistically speaking balding individuals are seen
as braver, stronger, more powerful, and completely secure when
you are willing to throw caution (and hair stubs) to the wind
and shave your head.
2. Woman who wear too much perfume
We all want to smell nice and perfumes and colognes give us that
sexy feeling. However, walk into a typical work environment and
there is a cosmic battle for supremacy in the aroma arena. You
are immediately assaulted by the stauch smell over strong scents
which usually enter the room before the wearer and linger long
after they have gone. how does this happen? Scents waft up the
nasal cavity all the way to the olfactory bulb .
In addition, scent works as a primer or trigger. What do I mean
by that? Well, the olfactory bulb analyzes the smell and then
sends a message to another part of the brain where it is given
a specific meaning or perception. Something unique. So that the
recognition of a scent can carry a memory of a happy or sad event
and trigger an emotion. Chanel No. 5 may trigger happiness in
one individual and sadness in another. Lets realize the significance
of scent in the workplace. What if for example, you are a female
applying for a job with a male interviewer. You are wearing your
favorite scent, lets say Princess by Vera Wang, you handle the
interview flawlessly, you answer every question appropriately
and your references are impecabble. In essence, this job was made
just for you. What happens though if the interviewer’s wife
wears Princess and she just asked him for a divorce. What do you
think is going to happen the minute he smells your perfume? Do
you think you are going to get the job? He may not even realize
why he suddenly dislikes you, all he knows is you are not a good
fit for this position. Could it go the other way? Absolutely.
The interviewer might catch a whiff of Princess and suddenly recall
a magical evening or a wonderful childhood memory. However, why
take a chance? Why not go with what you know is going to represent
you in your best light? YOU!
3. Poor/limp handshake
The handshake is important. It makes up a significant portion
of the first impression. What does a limp or careless handshake
say about a person? Usually it will say an individual is weak
and has poor self esteem. This can quickly be interpreted subconsciously
as a big negative. If you cannot even shake hands properly, how
can you possibly be a good business partner, employee, etc. A
poor handshake automatically leads to feelings of awkwardness
and unease. This is one of your first opportunities to exhibit
confidence and professionalism. First and foremost - can you do
the business handshake? A handshake is a critical opportunity
to establish rapport and show confidence. You can develop an immediate
form of intimacy from the touching of hands. However, there are
several significant variations that you need to be aware of to
set the proper tone. The handshake should be done as soon as you
introduce yourself to someone. To properly shake someone's hand,
lean forward, extend the right hand vertically and simultaneously
introduce yourself. How you grip the hand is also significant.
You are looking for the "middle of the road" type grip
which can suggest self confidence and enthusiasm. In addition,
make sure your hand stays vertical. It can be seen as overassertive
to clamp your hand down onto someone else's with your palm down.
On the flip side, allowing your hand to be palm up when going
to shake hands can be a sign of submission. Offer a full palm
to palm handshake. To ensure you maintain control of the handshake,
move to left side as the person approaches and extend your arm
horizontally. The person who stands to the left of the handshake
has the ability to dominate with the palm down if he/she so chooses.
Also, Keep your hands as dry as possible. Sweaty palms speak
volumes about nervousness. Try to carry around a napkin to keep
your palms dry. Also, cold hands are sometimes caused by nervousness
so if you suffer from cold hands make sure you (discreetly) rub
them together briskly before shaking hands with someone. A friend
of mine who happens to suffer from cold hands will always shake
hands with a verbal message “cold hands, warm heart”.
How long should the handshake last? The handshake should not
last more than 2-3 pumps up and down which is approximately 2-3
seconds.
4. Avoid Eye Contact
Eye contact is crucial to establishing rapport trust and demonstrating
sincerity. Eye contact shows an individual that you are interested
in them. That what they have to say is meaningful to you. Usually
we associate shiftiness and deceit with lack of eye contact. People
who do not maintain eye contact are usually regarded as having
something to hide or perhaps lying. Avoidance of eye contact can
demonstrate a short attention span, it screams lack of interest.
If you are unable to maintain eye contact others will automatically
assume a lack of confidence. Eye contact is so significant is
the United States, that it is a sign of great disrespect to not
offer it to our conversant. Check out your own eye contact. Ask
others if they have noticed whether you maintain eye contact part
of the time, most of the time or all of the time. Once you have
an answer, if you need to, practice. Videotape yourself giving
a talk and watch the video. Notice when you seem to move your
eyes away and then, once again, practice. Although sometimes it
can be uncomfortable maintaining eye contact, it is essential
that you learn this skill to help build rapport and gain confidence.
Of course, cultural differences must be considered when defining
appropriate eye contact. Keep in mind, some cultures regard direct
eye contact as threatening, rude, disrespectful or impolite.
5. Poor Voice Quality
The sounds we make are quite telling of our current mood and
can provide precious clues and insights during sales, negotiations,
job interviews, and just about anything else you can think of.
Here are some clues:
Pitch: Slight pitch fluctuation during conversation is normal.
However, a monotone pitch throughout an entire conversation can
be a strong indicator of boredom or indifference. A high pitch
would indicate excitement, nervousness and sometimes lying whereas
a low pitch might be indicative of anger.
Volume: Volume can sometimes be an indicator of anger as well,
however, some people just tend to talk very loud. Speaking loud
is considered disruptive and sometimes crude. Individuals who
speak at very low volumes are sometimes thought of as insecure
and shy. As an aside to volume, silence can sometimes be the “loudest”
indicator of mood. Silence (when not necessary) sends a very strong
message of how you are feeling internally.
Articulation and Pronunciation: You simply must know how to articulate
properly if you are to be seen as a persuasive or intelligent
individual. Skimming and combining words, example: djeet? ( translation:
Did you eat?) Speaks volumes about a person. Incorrect pronunciation
usually has a stigma of ignorance and incompetence attached.
Rhythm: The rhythmic pattern of your voice allows you to sound
either unprepared or thoughtful. How? Well, sometimes pregnant
pauses (when done properly) are perceived as thought provoking
as well as thoughtful. Irregular patterns, however, might also
been seen as uncertainty and insecurity when combined with other
nonverbal cues such as wide eyes, nervous body language, high
pitched voice, etc.
6. Fidgeting, tapping and jingling
Why do we fidget? Could it be that recent studies show that fidgeting
can help to increase weight loss because it is comparable to a
mini-exercise program? Probably not, as a matter of fact, most
of the time people do not even realize they are fidgeting. In
addition to weight loss, there are many reasons for fidgeting.
Fidgeting is sometimes your bodies response to discomfort or being
in the same position for too long. I think of it as the body boredom
fidget. Pressure starts somewhere in your body and the subconscious
mind reacts. You change your position and remain steady for a
few moments but the pressure starts all over. Once again, you
begin to shift. Consciously, you do not realize you are doing
this, however, subconsciously you recognize you are uncomfortable
and your body reacts. This is a normal fidget and is not annoying
or insulting. However, the fidgeting that some do such as constant
movement, drumming of the fingers, rocking, swaying, toe tapping,
jingling whatever is in your pocket at the moment, jazzing the
leg, biting the nails, touching the skin, and moving around restlessly,
that is usually an indication of nervousness, impatience and mental
boredom. It can be construed as a lack of confidence, control
and competence. Be self aware of each of your movements. Recognize
that each movement says something about you and your state of
mind at any moment. Keeping disciplined gestures with the upper
and lower body demonstrates that you are in control.
7. Talking too much
Someone who does not know when to stop talking can drive a person
batty and can also lead to misinterpretation. Sometimes we are
so excited to share something with someone that we miss the fact
that their eyes have glazed over due to boredom, indifference
or simple overload. Their body might be standing there but when
you finally take a moment to look into their eyes, you see they
are way gone. Sometimes we go on and on because we don’t
believe our conversant is understanding exactly what we are trying
to tell them or we believe that they are truly interested in all
the minute details of our story. Generally, this is because although
we had good intentions, we spoke too long and did not give our
conversant the time needed to process what we said. The majority
of the time, people who talk too much are considered self-absorbed,
narcissistic, oblivious or “all about me” types of
people. Incidentally, most people who talk too much do not think
they are perceived as talking too much. This is a terrible stigma
to have and once designated, can be tough to get rid of. Remember
the key components to effective communication – a conversation
is about sharing with someone not monopolizing their time.
8. Superior gestures
Don’t get me wrong. Superior gestures have their place.
However, in certain situations, demonstrating superior body language
can do more harm than good. What are the telltale signs of someone
who believes they are superior? Have you ever seen someone lean
back in a chair with their arms folded behind their head and their
legs extended out. What about the individual who does not recognize
your personal zone, not because they are unaware of it, but because
they do not respect it. Superiority is also demonstrated by the
individual who steeples their fingers together while you speak
to them or while they speak to you. An individual who holds their
hands behind their back while speaking to you is exposing their
vulnerable front while establishing their audacity and courage.
Some people will let their thumbs express superiority; using the
thumbs indicates you feel in control of yourself and are filled
with confidence.
9. Shifting and moving around
It is interesting to note that shifting from one foot to another
is indicative of high levels of anxiety. This could be related
to untruthfulness or plain nervousness. The same inference occurs
when you cross and uncross your legs or you cross the right over
the left and then change to the left over the right. Why do we
shift from side to side? It could be as simple as your legs get
tired from staying in one position. Or, you could be worried that
your spouse has found a questionable email on your computer and
you are still unsure as to what the outcome will be. Either way,
when another is watching you, they are perceiving that shifting
as uneasiness which leads people to question your capabilities
as well as their trust in your competence.
10. Biting your …
Biting your anything can indicate anxiety, nervousness, deception
and a whole host of other negative displays. Biting your lip during
an interview can reek havoc for a candidate as the interviewer
would question whether the candidate was indeed nervous or perhaps
covering up a lie on their resume. Biting the lips can also indicate
a lack of confidence or embarrassment - Have you ever noticed
someone biting their lips and tilting their head down when they
have done something foolish? Of course, some people just bite
their lips when they are concentrating, however, it is tough to
discern the “why” so it is better to keep the lips
full and relaxed. Biting your fingernails indicates boredom, nervousness
and fear, plus it is a very dirty and disgusting habit akin to
cannibalism . Lastly, chewing on a pencap, pencil, straw, toothpick,
necklaces, or the flesh of the inner cheek, all indicate insecurity.!
11. leaning into a person before they are ready
We all enjoy our own personal bubble in which we maintain our
sanity. This bubble gives us an opportunity to observe people
from a distance which is comfortable for us. Normally, our bubbles
extend further out in the front than they do on the sides. This
is mostly because we are more vulnerable in the front of our bodies.
This can be dangerous in any situation because you immediately
do irreparable damage to your image with your conversant and it
is difficult to get them back on your side once this deed is done.
Leaning into a person too early earmarks you as a space intruder
who will be thought of as strange and unaware of social norms.
Leaning into a person also indicates submission and is seen as
being overly needy which is an immediate turn off to opposite
sex and same sex individuals.
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